NL
Nonhlanhla L
1 reviews | Active since Jul 2011
22 Dec 2021, 09:14
Pathetic service.
I submitted my claim on Monday with my payslip with my clear banking details as per instruction. Yesterday I received an SMS requesting for my banking details and I did still no update. I need this cash for my grandmother burial.
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Replies (2)
Sanlam's replyOfficial
22 Dec 2021, 09:17Dear Nonhlanhla
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Regards
Sanlam Client Relations
Sanlam's reply22 Dec 2021, 09:17
Official
Dear Nonhlanhla
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Regards
Sanlam Client Relations
Sanlam's replyOfficial
22 Dec 2021, 11:45Dear Nonhlanhla
We were informed that our consultant called you to advise the turnaround time of the claim. They will keep you updated.
Regards
Sanlam Client Relations
We were informed that our consultant called you to advise the turnaround time of the claim. They will keep you updated.
Regards
Sanlam Client Relations
Sanlam's reply22 Dec 2021, 11:45
Official
Dear Nonhlanhla
We were informed that our consultant called you to advise the turnaround time of the claim. They will keep you updated.
Regards
Sanlam Client Relations
We were informed that our consultant called you to advise the turnaround time of the claim. They will keep you updated.
Regards
Sanlam Client Relations