1 reviews | Active since Mar 2010

21 Feb 2017, 07:34

Pathetic Service

<p>Sanlam Double Debited me. </p> <p> </p> <p>I reported the issue ASAP. False promises from De'Marcha Thomas and Mpho Ntsane. regarding refund of double debit.</p> <p> </p> <p>3 weeks later, still nothing.</p> <p> </p> <p>Pathetic customer service. </p> <p> </p> <p> </p>

0
Replies (2)
Sanlam
Sanlam's reply21 Feb 2017, 07:58
Official

We acknowledge your posting, and will refer it to the relevant department for immediate attention.

Regards

Client Relations

Sanlam
Sanlam's reply22 Feb 2017, 10:03
Official

Good day

We have been informed that Ms Havenga made contact with you regarding your complaint and that feedback was provided to you via email. We apologise for the service you've experienced .

Regards

Client Relations