1 reviews | Active since Mar 2011

05 Jan 2017, 16:03

Pathetic Service

<p>since teh 28th of Oct 2016, I am still waiting for managers to call me to advise on teh status of my plans. I keep getting reference numbers when I call and get promised that they will contact me back but never do. I spend 30 to 40 mins every time chasing this up. Its now 2017 and 3 months later with answers and resolution to my requests. If this is not sorted out before this months debits orders, I will cancel by business and family members business with Sanlam and move on. This is pathetic service to say the least. My contact number is ********** 279</p>

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Replies (1)
Sanlam
Sanlam's reply05 Jan 2017, 16:12
Official

We acknowledge your posting, and will refer it to management for immediate attention. You will be contacted in due course.

Kind regards

Client Relations