KB
Karin B

1 reviews | Active since May 2018

06 Apr 2021, 16:28

Pathetic service

I've been contacting sanlam daily for the passed 3 weeks regarding my claim, with 2 days to the deadline date for them to process my claim I am now being told I need to wait another 10 business days. This is disgusting service as I kept being told all is in order until today. I want this sorted out!!!

0
Replies (1)
Sanlam
Sanlam's reply06 Apr 2021, 16:39
Official
Dear Karin

We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.

Kind regards
Sanlam Client Relations