Pathetic Sanlam

I have reversed my debit order in December which Sanlam without my authorisation moved earlier in December2024 I have sent an e-mail to Sanlam regarding the reason for reversing the debit order. We all have our financial commitments set for specific dates. Now I am harassed with a lot of calls from call centers. Firstly the call center does not have Afrikaans speaking agents available. It is my constitutional right to receive communication in my language of choice. If no Afrikaans speaking agents are employed there is clearly being discriminated against Afrikaans speaking clients and customers.