EL
Elrese L
1 reviews | Active since Oct 2012
24 Jul 2025, 09:54
PATHETIC REALLY
Worst customer services NO actually no customer services when calling placed on hold. emails received and you cant open the attachment then getting instructions to call or go to a branch - WHY SEND COMMUNICATION AND WHEN A CUSTOMER CALLS YOU DONT HAVE HUMAN TO HELP. REALLY GETTING PATHETIC. BUT AS SOON AS A PAYMENT IS SLIPPED YOUR QUICK TO SEND THREATHS AND CALL
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Replies (2)0
Replies (2)
Sanlam's replyOfficial
24 Jul 2025, 10:13Good day Elrese
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Life.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Life.
Regards
Sanlam Client Care
Sanlam's reply24 Jul 2025, 10:13
Official
Good day Elrese
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Life.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Life.
Regards
Sanlam Client Care
Sanlam's replyOfficial
24 Jul 2025, 15:41This is to confirm that you have been contacted and assisted.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's reply24 Jul 2025, 15:41
Official
This is to confirm that you have been contacted and assisted.
Regards
Sanlam Client Care
Regards
Sanlam Client Care