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faizel E
1 reviews | Active since Jan 2020
27 Jan 2020, 12:11
Pathetic Pathetic service
Pathetic service of note.
Helpful (0)
Replies (8)0
Replies (8)
Sanlam's replyOfficial
27 Jan 2020, 12:21Good day, Faizel
We are sorry to hear you feel this way. Kindly provide your policy or ID number and we will investigate further.
Kind regards,
Client Relations
We are sorry to hear you feel this way. Kindly provide your policy or ID number and we will investigate further.
Kind regards,
Client Relations
Sanlam's reply27 Jan 2020, 12:21
Official
Good day, Faizel
We are sorry to hear you feel this way. Kindly provide your policy or ID number and we will investigate further.
Kind regards,
Client Relations
We are sorry to hear you feel this way. Kindly provide your policy or ID number and we will investigate further.
Kind regards,
Client Relations
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faizel E's updateReviewer Update
27 Jan 2020, 12:28I've been doing that for the past two weeks and nobody seems to know what they are doing, really disappointed and disgusted as an ex employee. ***
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faizel E's update27 Jan 2020, 12:28
Reviewer Update
I've been doing that for the past two weeks and nobody seems to know what they are doing, really disappointed and disgusted as an ex employee. ***
Sanlam's replyOfficial
27 Jan 2020, 13:02Good day, Faizel
In order to assist you we require your ID or policy number so that we may escalate your matter to the responsible team for urgent assistance.
Kind regards,
Client Relations
In order to assist you we require your ID or policy number so that we may escalate your matter to the responsible team for urgent assistance.
Kind regards,
Client Relations
Sanlam's reply27 Jan 2020, 13:02
Official
Good day, Faizel
In order to assist you we require your ID or policy number so that we may escalate your matter to the responsible team for urgent assistance.
Kind regards,
Client Relations
In order to assist you we require your ID or policy number so that we may escalate your matter to the responsible team for urgent assistance.
Kind regards,
Client Relations
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faizel E's updateReviewer Update
27 Jan 2020, 13:22***
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faizel E's update27 Jan 2020, 13:22
Reviewer Update
***
Sanlam's replyOfficial
27 Jan 2020, 13:54Good day, Faizel
One of our consultants has sent you an e-mail. Kindly confirm receipt thereof.
Kind regards,
Client Relations
One of our consultants has sent you an e-mail. Kindly confirm receipt thereof.
Kind regards,
Client Relations
Sanlam's reply27 Jan 2020, 13:54
Official
Good day, Faizel
One of our consultants has sent you an e-mail. Kindly confirm receipt thereof.
Kind regards,
Client Relations
One of our consultants has sent you an e-mail. Kindly confirm receipt thereof.
Kind regards,
Client Relations
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faizel E's updateReviewer Update
27 Jan 2020, 14:52since last week mails were sent from Sanlam but nothing has been resolved
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faizel E's update27 Jan 2020, 14:52
Reviewer Update
since last week mails were sent from Sanlam but nothing has been resolved
Sanlam's replyOfficial
27 Jan 2020, 15:29Good day, Faizel
We understand your frustration. We are looking into the matter and will provide you with feedback.
Kind regards,
Client Relations
We understand your frustration. We are looking into the matter and will provide you with feedback.
Kind regards,
Client Relations
Sanlam's reply27 Jan 2020, 15:29
Official
Good day, Faizel
We understand your frustration. We are looking into the matter and will provide you with feedback.
Kind regards,
Client Relations
We understand your frustration. We are looking into the matter and will provide you with feedback.
Kind regards,
Client Relations
Sanlam's replyOfficial
30 Jan 2020, 15:45Good day, Faizel
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
Kind regards,
Client Relations
Sanlam's reply30 Jan 2020, 15:45
Official
Good day, Faizel
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant.
Kind regards,
Client Relations