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CJ
Charmaine J

1 reviews | Active since Oct 2016

01 Apr 2025, 11:04

Pathetic non existing service from Sanlam

I have tried since 3 March to get my income payment sorted and get a switch form. I have sent 5 e-mails, even to *** and I am absolutely being ignored. I have never experienced such pathetic service.

0
Replies (4)
Sanlam
Sanlam's reply01 Apr 2025, 11:12
Official
Good day Albert

We apologise for your service experience and have requested the Client Care Centre department to look into the matter and contact you.
 
Regards
Sanlam Client Care 
Sanlam
Sanlam's reply01 Apr 2025, 15:41
Official
Hello Albert

We have received feedback that Client Care Centre has been in touch with you.

Regards
Sanlam Client Care 
CJ
Charmaine J's update01 Apr 2025, 16:13
Reviewer Update
They have, I do not understand why things have to go this far to get a response. But at least there is a reply from Sanlam that I couldn't get on Sanlam's own communication platform in almost a month. Thank you Hellopeter!
Sanlam
Sanlam's reply01 Apr 2025, 16:35
Official
Thank you for the feedback, Albert.

Regards
Sanlam Client Care