HB
Hector B

1 reviews | Active since Mar 2020

21 Dec 2020, 10:01

Pathetic

Pathetic and disgusting. For the past four months my wife cancelled her investment at sanlam branch in Phuthaditjhaba but without any luck and no refunds for the recent debit orders as they still debit the premiums which is putting a strain on our finances. That is theft.

0
Replies (2)
Sanlam
Sanlam's reply21 Dec 2020, 10:06
Official
Dear Hector

We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation. 

Kind regards 
Sanlam Client Relations 
Sanlam
Sanlam's reply21 Dec 2020, 10:21
Official
Dear Hector

Kindly provide your wife's ID or policy number in the private field for further investigation. 

Regards,
Sanlam Client Relations