Pathetic Expirience

I was complementing assupol until a company called EOH.The service at Assupol was outstanding but this outsourcing company that am not even sure what they do for them is because with Assupol claim was not reffered to forensic when I checked with them, they could not provide any information. EOH started calling people that had nothing to do with the claim on behalf of Assupol. People that I have no communication with or whatsoever. I answered all their questions and hospital ,parlour,and Dr's contacts were on the form we submitted. Now with all the interrogation that people went through am sure they are under the impressions that we claimed millions for our father's death which is not even the case. The little that we had covered him for covered for all funeral cost and you people could not even wait for the funeral to be over. Is this the kind of support Assupol refers to when the say they offer support and cancelling sies I hate your company just as I was about to recommend Assupol for the quick payment that was made ,I would not want anyone else to go through that grilling,stupid question you ask.I don't mind being asked the question but involving other people that you don't even know how I am related to them.People that you never needed when I signed up and you were deducting the premium.Your process is pathetic. Tabisa Sam ********** 227