Pathetic does not even begin to describe how useless the benefits department is!

Absolutely and utterly useless service from Sanlam’s processing payments benefits team.

The poor call centre get hammered but it’s actually the benefits department that need to be taken on, Pathetic doesn’t even begin to describe how incapable your team is of following up on escalations. The sms states 30 working days and 6 months later I follow up only to find out that there has been No movement since my last check in.

Do not In any way or form use Sanlam. Disgraceful company!