PATHETIC CUSTOMER SERVICE

Appalling customer service from this company. They don't respond to emails and the call centre is just useless because you hold for hours on end,listening to a damn automated message. Put in a claim on the 26th September to transfer my retirement funds to a new fund and its been a nightmare to say the least. NO FEEDBACK whatsoever on the status of the claim,when you call the call centre and finally get a hold of someone,you are sent from pillar to post. WHAT PATHETIC OPERATION is Sanlam running. Your excuse cant be the volume of calls and claims every time.