vM
victor M
1 reviews | Active since Sept 2016
28 Nov 2018, 09:31
pathetic customer service
how many times should i tell you idiots to cancel? stop debiting my account and i want my money back and i demand to be compensated for my bank charges.
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Sanlam's replyOfficial
28 Nov 2018, 09:55Dear Victor, Thank you for taking the time to bring this to our attention. We will come back to you with feedback shortly. We are really sorry that you feel our service has not been up to standard. Your complaint reference number is 1864. Our further communication with you will be by direct e-mail or phone. For your convenience, please note our dedicated complaint channels: *** / ***. Proudly serving. Assupol Complaints Team.
Sanlam's reply28 Nov 2018, 09:55
Official
Dear Victor, Thank you for taking the time to bring this to our attention. We will come back to you with feedback shortly. We are really sorry that you feel our service has not been up to standard. Your complaint reference number is 1864. Our further communication with you will be by direct e-mail or phone. For your convenience, please note our dedicated complaint channels: *** / ***. Proudly serving. Assupol Complaints Team.