1 reviews | Active since Feb 2018
Pathetic After Service from Sanlam
In 2016 March Sanclair Financail Services struck a deal with me to settle my loan with Sanlam - Direct Axis sooner for a discount of about R10 000. I did that by end Oct 2017. Now in 2018 Van De Venter Mojapelo are pestering me daily for the R10 000 or so. I cannot get in contact with Sanclair. I understand that they do not deal with Sanlam anymore. I cannot get through to the right person at Sanlam and they all refer me to legal who have no clue about my settlement.
Van De Venter don't listen to my case because they are chasing commission.
The bank has provided me a list of the payments telephonically but will charge me R35 per month (total R650) for the 18 months for a statement. I am frustrated with Sanlam after being such loyal and longstanding client of theirs. I regret having settled sooner. Pathetic after service.
Good day Terry
We will refer your complaint to the relevant department that will contact you as soon as possible.
Kind regards
Client Relations
Good day Terry
We will refer your complaint to the relevant department that will contact you as soon as possible.
Kind regards
Client Relations
Good day
We have been informed that a representative from Direct Axis made contact with you and provided you with feedback.
Regards,
Client Relations
Good day
We have been informed that a representative from Direct Axis made contact with you and provided you with feedback.
Regards,
Client Relations
Thank you for the positive feedback . We will definitely forward this message to her and her manager.
Thank you for the positive feedback . We will definitely forward this message to her and her manager.