EL
Elrese L
1 reviews | Active since Oct 2012
30 Oct 2025, 11:58
Pathetic
Extremely disappointed with Sanlam. Sent multiple WhatsApp enquiries and callback requests—still no response. Feels like the human element has been completely replaced by AI. Very frustrating and unprofessional.
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Replies (1)
Sanlam's replyOfficial
30 Oct 2025, 12:05Good afternoon, Elrese
We are sorry to learn of your poor service experience and would like to assist.
Please send us a private reply with an indication of what your enquiry/request is.
Should there be specific plan number involved, please provide it to us as well.
Be assured that we will use any information you provide only to assist you with this matter.
Regards
Sanlam Client Care
We are sorry to learn of your poor service experience and would like to assist.
Please send us a private reply with an indication of what your enquiry/request is.
Should there be specific plan number involved, please provide it to us as well.
Be assured that we will use any information you provide only to assist you with this matter.
Regards
Sanlam Client Care
Sanlam's reply30 Oct 2025, 12:05
Official
Good afternoon, Elrese
We are sorry to learn of your poor service experience and would like to assist.
Please send us a private reply with an indication of what your enquiry/request is.
Should there be specific plan number involved, please provide it to us as well.
Be assured that we will use any information you provide only to assist you with this matter.
Regards
Sanlam Client Care
We are sorry to learn of your poor service experience and would like to assist.
Please send us a private reply with an indication of what your enquiry/request is.
Should there be specific plan number involved, please provide it to us as well.
Be assured that we will use any information you provide only to assist you with this matter.
Regards
Sanlam Client Care