DP
Darren-lee Pekeur
1 reviews | Active since Apr 2021
22 Jun 2022, 12:07
pathetic
I took out a retirement annuity plan about two years ago.I cancelled the policy in October 2021.Today i called in several times questioning them about what happens to the money that i saved towards my retirement annuity as i cancelled the plan.
I am being transferred from one department to the other,and back again to where i started.
I don't have any other retirement annuity plans and don't see the need for me to have one any longer.
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Replies (2)
Sanlam's replyOfficial
22 Jun 2022, 12:16Dear Darren-Lee
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's reply22 Jun 2022, 12:16
Official
Dear Darren-Lee
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.
Kind regards
Sanlam Client Relations
Sanlam's replyOfficial
23 Jun 2022, 09:50Dear Darren-Lee
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we encourage you to make direct contact with the relevant consultant. Regards Sanlam Client Relations
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we encourage you to make direct contact with the relevant consultant. Regards Sanlam Client Relations
Sanlam's reply23 Jun 2022, 09:50
Official
Dear Darren-Lee
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we encourage you to make direct contact with the relevant consultant. Regards Sanlam Client Relations
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we encourage you to make direct contact with the relevant consultant. Regards Sanlam Client Relations