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Nadia N

1 reviews | Active since Nov 2021

23 Nov 2021, 13:37

Pathetic

Hi

I was suppose to be paid out today. My funds still not in my account. I emailed you last week already just to remind you that im suppose to get my money today. I fill in the form to release my money but im still waiting. No email no call no nothing.

0
Replies (6)
Sanlam
Sanlam's reply23 Nov 2021, 13:51
Official
Dear Nadia 

We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.

Regards
Sanlam Client Relations 
NN
Nadia N's update23 Nov 2021, 13:54
Reviewer Update
I wonder howlong this will take, because I've been waiting on them to mail me back and call me but nothing.. my money suppose to be in my account. I have been waiting a very long time.
Sanlam
Sanlam's reply23 Nov 2021, 16:03
Official
Dear Nadia 

We received confirmation that your complaint was allocated to a consultant and they will be in touch with you shortly. 

Regards
Sanlam Client Relations
Sanlam
Sanlam's reply23 Nov 2021, 17:38
Official
Dear Nadia 

We were informed that our consultant reached out to you to discuss the matter further. They are looking into and will confirm once payment is finalised. 

Kind regards
Sanlam Client Relations
NN
Nadia N's update24 Nov 2021, 05:51
Reviewer Update
Hi

Thank you so much. Just like to thank Noor Alexander for his excellent service. Keep up the good work.😀
Sanlam
Sanlam's reply24 Nov 2021, 08:33
Official
Dear Nadia 

We are glad to hear that you received the great service that you deserve. Thank you for posting this wonderful review as well. We will pass on your feedback to Noor. 

Kind regards
Sanlam Client Relations