WL
Willem L

1 reviews | Active since Sept 2022

13 Sept 2022, 13:50

Pastor Willem

It is impossible to contact Sanlam Head office to get information or sort out a problem concerning a policy. The Krugersdorp office on *** in Jorrision Street refuses to help. My Financial advisor with Discovery Investments also tried in vain to contact Sanlam Headquarters

0
Replies (2)
Sanlam
Sanlam's reply13 Sept 2022, 14:05
Official
Good day Willem

We are sorry to hear of your poor customer service experience. We have escalated your complaint to Sanlam Life.

Regards
Sanlam Client Care 
Sanlam
Sanlam's reply14 Sept 2022, 09:08
Official
Good day Willem
A consultant has tried to call you but without success. An email has been sent to you with the relevant information.

Regards
Sanlam Client Care