TK
Thandi K

1 reviews | Active since Jan 2020

22 Jan 2020, 01:19

Part withdrawal

I requested a part withdrawal on my investment account for registration fee as varsity opens next month and i still have not received anything. It's been 3 long weeks and still nothing. Left them messages, sent them emails and they keep on telling me different stories . I don't even have money to buy airtime to call them.

0
Replies (3)
Sanlam
Sanlam's reply22 Jan 2020, 05:12
Official
Desr Thandi

We acknowledge receipt of your complaint and will investigate it urgently. 

Kind regards 
Sanlam Client Relations 
TK
Thandi K's update23 Jan 2020, 09:20
Reviewer Update
I got a call from Sanlam yesterday morning , they assured me that I will receive the money this week and when I woke up today the money was in my Account.

Thank you Sanlam , a special thank you to the guy who helped me.
Sanlam
Sanlam's reply23 Jan 2020, 09:36
Official
Good morning, Thandi

We are glad to hear that your matter was taken care of efficiently. We will pass on your feedback to the relevant consultant. 

Hope you have a wonderful day further. 

Regards
Client Relations