JN
Jackie N
1 reviews | Active since Apr 2018
17 Sept 2023, 20:19
Over due claim
I ve logged a claim with assupol thursday 7/09/23 Today is the 17/09/23 they havent responded but when they debit they so quick its sad the kind of service one receives , their lines always busy or expiriencing high call volume ref 41774
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Sanlam's replyOfficial
18 Sept 2023, 06:12Good morning Jackie, thank you for your review. I am so sorry for your loss. My apology as well for any inconvenience caused by the delay in feedback on the claim. I have requested our claims manager to urgently assist. Our feedback to your direct e-mail address will follow as soon as possible. Regards, Assupol Complaints Manager
Best regards,
Sanlam's reply18 Sept 2023, 06:12
Official
Good morning Jackie, thank you for your review. I am so sorry for your loss. My apology as well for any inconvenience caused by the delay in feedback on the claim. I have requested our claims manager to urgently assist. Our feedback to your direct e-mail address will follow as soon as possible. Regards, Assupol Complaints Manager
Best regards,