OM
Owame M
1 reviews | Active since Jun 2020
22 Dec 2020, 12:21
OVER 3 MONTHS AND STILL WAITING FOR A SIMPLE RESPONSE
Someone please tell me how long do I need to wait to get my policy schedule from Assupol. I changed my beneficiary on my policies and also asked for the updated changes to be sent to me. That was over 3 months ago.
This is a serious problem since death comes knocking any minute and I wouldn't want my money to be given to the wrong individual
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Sanlam's replyOfficial
22 Dec 2020, 13:56Dear Owame,
Thank you for your complaint notice. We sincerely apologise for any inconvenience caused and will address the matter as soon as possible. Our further communication will follow by e-mail or phone.
Regards,
Assupol Complaints Team
Thank you for your complaint notice. We sincerely apologise for any inconvenience caused and will address the matter as soon as possible. Our further communication will follow by e-mail or phone.
Regards,
Assupol Complaints Team
Sanlam's reply22 Dec 2020, 13:56
Official
Dear Owame,
Thank you for your complaint notice. We sincerely apologise for any inconvenience caused and will address the matter as soon as possible. Our further communication will follow by e-mail or phone.
Regards,
Assupol Complaints Team
Thank you for your complaint notice. We sincerely apologise for any inconvenience caused and will address the matter as soon as possible. Our further communication will follow by e-mail or phone.
Regards,
Assupol Complaints Team