dB
daniel B
1 reviews | Active since Jun 2014
06 Aug 2022, 08:54
Outstanding job
It is the first time that I find out that one must sent proof to where u got funds to settle a loan before you get refunded I wanted to invest the refund in shares and Sanlam is holding my money delaying pay back toy account I phoned and learner that a proof must be sent in my 20 years of borrowing money from lenders this is the first maybe they use my funds to settle other shot comes even after I just saved a mere 7k on the transaction they sent me a settlement quote 3 days late after expiry that is why the over payment accounted thanks to Sanlam and Nou the don't want to refund
Good job guys u are really outstanding
Helpful (0)
Replies (4)0
Replies (4)Sanlam's replyOfficial
06 Aug 2022, 09:07Good day Daniel
We are sorry to hear about your experience. We have escalated the matter to the responsible team for assistance.
Regards
Sanlam Client Care
We are sorry to hear about your experience. We have escalated the matter to the responsible team for assistance.
Regards
Sanlam Client Care
Sanlam's reply06 Aug 2022, 09:07
Official
Good day Daniel
We are sorry to hear about your experience. We have escalated the matter to the responsible team for assistance.
Regards
Sanlam Client Care
We are sorry to hear about your experience. We have escalated the matter to the responsible team for assistance.
Regards
Sanlam Client Care
dB
daniel B's updateReviewer Update
06 Aug 2022, 09:51Thank u why must people always first have to go to extremes before things happen
dB
daniel B's update06 Aug 2022, 09:51
Reviewer Update
Thank u why must people always first have to go to extremes before things happen
Sanlam's replyOfficial
06 Aug 2022, 09:57Hello Daniel
It is our pleasure. The responsible team will be in touch with you.
Regards
Sanlam Client Care
It is our pleasure. The responsible team will be in touch with you.
Regards
Sanlam Client Care
Sanlam's reply06 Aug 2022, 09:57
Official
Hello Daniel
It is our pleasure. The responsible team will be in touch with you.
Regards
Sanlam Client Care
It is our pleasure. The responsible team will be in touch with you.
Regards
Sanlam Client Care
Sanlam's replyOfficial
10 Aug 2022, 13:15Good day Daniel
We received confirmation that you have been assisted.
Regards
Sanlam Client Care
We received confirmation that you have been assisted.
Regards
Sanlam Client Care
Sanlam's reply10 Aug 2022, 13:15
Official
Good day Daniel
We received confirmation that you have been assisted.
Regards
Sanlam Client Care
We received confirmation that you have been assisted.
Regards
Sanlam Client Care
