1 reviews | Active since Dec 2019
Onprofessionele en pateties diens
Hi. Ons werkgewer het al 2015 ontrek van sanlam pensioen fonds. Ons werkers sukkel van daai tyd af om ons fondse by sanlam getrek te kry. Ons het al die forms wat hulle ons voor gevra het al deurgestuur en toe word daar vir ons gese on kan nie ons fondse trek nie nadat daar eers vir ons gese was dat ons dit kon trek en alles is al by die taks kantore ens. Vanoggend het ek met een van julle persone gepraat, wat baie onprofessioneel en baie ongeskik en onbehulp saam was. Hulle het frydag een van ons werknemers se gelde uitbetaal wat nog heidiglik n werknemer is maar weier om die res van ons fondse aan ons uit te betaal. Ons sal nou verdere stappe neem teen sanlam en gaan defnetief julle onprofessionele werkers aangee. Ons het in 10 jaar nie een staat van sanlam ontvang om ons op hoogte ons fondse nie.
We respond in English as we correspond with parties that are not fluent with the Afrikaans language. We are mindful that the client experience was not perhaps what you expected. We are committed to change it. It is for this purpose that your case was now escalated to the relevant department for urgent attention. Note that a consultant will make direct contact with you and make sure you get the direct contact detail of the consultant. We would encourage you that all future dealings relating to this matter should be handled directly with this consultant for a more expeditious handling of your case.
Regards
Client Relations
We respond in English as we correspond with parties that are not fluent with the Afrikaans language. We are mindful that the client experience was not perhaps what you expected. We are committed to change it. It is for this purpose that your case was now escalated to the relevant department for urgent attention. Note that a consultant will make direct contact with you and make sure you get the direct contact detail of the consultant. We would encourage you that all future dealings relating to this matter should be handled directly with this consultant for a more expeditious handling of your case.
Regards
Client Relations
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. We value you as a client. Regards
Client Relations
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. We value you as a client. Regards
Client Relations