One month short

Item: Sanlam
Rating: 4
Author: Vuyani N

Good day. In 2017 September I logged a death claim. It was never worked on until I complained on the 2nd of November 2017. Payments started in November 2017 and according to SANLAM I was payed September or October. I have commutation with Ina and a complaint on Hello Peter that I was still enquiring in November.

Can you please check if last payment shouldn't end of November 2022.

Helpful (0)

Replies (5)

Sanlam's replyOfficial

31 Oct 2022, 12:15

Good day Vuyani

We see that you did call in earlier today. Do you still require assistance?

Regards
Sanlam Client Care

Best regards,

Sanlam's reply31 Oct 2022, 12:15

Official

Good day Vuyani

We see that you did call in earlier today. Do you still require assistance?

Regards
Sanlam Client Care

Best regards,

Vuyani N's updateReviewer Update

31 Oct 2022, 12:29

This post I sent after I have called so I still need assistance.

Vuyani N's update31 Oct 2022, 12:29

Reviewer Update

This post I sent after I have called so I still need assistance.

Sanlam's replyOfficial

31 Oct 2022, 13:01

Thanks, we have requested that you are contacted.

Regards
Sanlam Client Care

Best regards,

Sanlam's reply31 Oct 2022, 13:01

Official

Thanks, we have requested that you are contacted.

Regards
Sanlam Client Care

Best regards,

Vuyani N's updateReviewer Update

31 Oct 2022, 13:04

Noted. Thanks

Vuyani N's update31 Oct 2022, 13:04

Reviewer Update

Noted. Thanks

Sanlam's replyOfficial

01 Nov 2022, 10:06

Good day Vuyani

We have received feedback that a consultant has contacted you and that you are being assisted.

Regards
Sanlam Client Care

Best regards,

Sanlam's reply01 Nov 2022, 10:06

Official

Good day Vuyani

We have received feedback that a consultant has contacted you and that you are being assisted.

Regards
Sanlam Client Care

Best regards,