Notification regarding sanlam advisor
I would like to complain about Sanlam, on the 22may 2019 I received mail that my financial adviser, Mr Tsholanang Moilwa passed away which is not true, I am very disappointed in how Sanlam send wrong information to clients, reference number of the mail is AW8HU ********** , and is signed by Etienne le Roux:National support manager:Sanlam financial advisors
Helpful (0)
Replies (3)0
Replies (3)
Sanlam's replyOfficial
03 Jun 2019, 21:11Dear Sara
We acknowledge receipt of your complaint and will investigate it urgently.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint and will investigate it urgently.
Kind regards
Sanlam Client Relations
Best regards,
Sanlam's reply03 Jun 2019, 21:11
Official
Dear Sara
We acknowledge receipt of your complaint and will investigate it urgently.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint and will investigate it urgently.
Kind regards
Sanlam Client Relations
Best regards,
Sanlam's replyOfficial
04 Jun 2019, 08:21Good day Sara
We've sent you an email but it couldn't be delivered. Will you please email us at ***. Kindly provide us with your contact details in the email.
Kind regards,
Client Relations
We've sent you an email but it couldn't be delivered. Will you please email us at ***. Kindly provide us with your contact details in the email.
Kind regards,
Client Relations
Best regards,
Sanlam's reply04 Jun 2019, 08:21
Official
Good day Sara
We've sent you an email but it couldn't be delivered. Will you please email us at ***. Kindly provide us with your contact details in the email.
Kind regards,
Client Relations
We've sent you an email but it couldn't be delivered. Will you please email us at ***. Kindly provide us with your contact details in the email.
Kind regards,
Client Relations
Best regards,
Sanlam's replyOfficial
06 Jun 2019, 11:24Good day Sara
We refer to your complaint received. You did not provide a contact number therefore we are unable to get hold of you telephonically. The email address you've provided is also not valid . The emails we've sent was returned undelivered. Please contact us at ***.
Kind Regards,
Client Relations
We refer to your complaint received. You did not provide a contact number therefore we are unable to get hold of you telephonically. The email address you've provided is also not valid . The emails we've sent was returned undelivered. Please contact us at ***.
Kind Regards,
Client Relations
Best regards,
Sanlam's reply06 Jun 2019, 11:24
Official
Good day Sara
We refer to your complaint received. You did not provide a contact number therefore we are unable to get hold of you telephonically. The email address you've provided is also not valid . The emails we've sent was returned undelivered. Please contact us at ***.
Kind Regards,
Client Relations
We refer to your complaint received. You did not provide a contact number therefore we are unable to get hold of you telephonically. The email address you've provided is also not valid . The emails we've sent was returned undelivered. Please contact us at ***.
Kind Regards,
Client Relations
Best regards,