TN
Tshegofatso N

1 reviews | Active since Aug 2018

29 Jan 2019, 20:04

Notice of termination.

It has been a great pleasure to work with Sanlam into investing some of my money for my kids and my retirement. Unfortunately I lost my spouse and have been experiencing financial constraints.

I requested to put notice on the Educational plan. This was done on the 14th and I received confirmation email that it should be cleared by the 25. No amount was despatched so I called on the 27 to follow up and was advised it will be done it's still with the other department for confirmation.

I would really appreciate this help because my kids have no stationery and being bul**** at school. This pains me because I would have love me them to have brighter future and still be happy, but unfortunately they can't enjoy being at school because of this.

Please assist urgently.

0
Replies (2)
Sanlam
Sanlam's reply29 Jan 2019, 20:40
Official
Dear Tshegofatso

We are sorry to hear of your experience. We will investigate the matter and call you tomorrow.

Kind regards
Sanlam Client Relations
Sanlam
Sanlam's reply30 Jan 2019, 12:38
Official
Dear Tshegofatso 
We have been informed that A Swanepoel made contact with you and provided  you with feedback.

Kind Regards, 
Client Relations