Not trusted with Estate affairs!

I don’t think they even deserve a 1 star rating.

My mom inlaw pet away in February this year. My Father inlaw did the steps and went to Sanlam as they had her will and was executors. Yumna is one of the executors and Joleen is handling the estate! Oh but what bad service!!!!!!!!! They never reply to emails, my poor father inlaw gets ignored all the time They never give updates he has to beg as if they doing it for free!!!!!! We have begged for them to sort the car out they give us a silly letter, after us also telling them we can’t find the registration papers they have made no effort We have told them that the money is what needs to help my father inlaw actually live as his unemployed so please advise us nope no email We have sent an email adding the regional manager in Still no reply Joleen asks us in an email to help with bank statements upon coming at the institutions reading her email to them and they giving what she asked She says that it’s WRONG! And since then stopped communicating Moving on after your loved one has passed is hard enough! Now you have to deal with this! No Sanlam! Pathetic! I definitely will not encourage anyone to place their will/ estate in your hands. You have made this experience soooooooo bad!!! My mom inlaw has now dead 8 months and for 7 of those months you have been of no help! If He doesn’t send constant emails we will never know what’s happening!!!!