MP
Malcolm P
1 reviews | Active since Feb 2017
30 Mar 2026, 11:30
Not Passionate about Client Service
If I could have given 0-star rating, i would have. I have tried to contact Sanlam now for the last 4 weeks, in regards with my pension fund withdrawal, they don't reply on any emails, and when you call them, you hold for 50min, just for the call to be dropped. They are not passionate about client services.
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Replies (2)0
Replies (2)
Sanlam's replyOfficial
30 Mar 2026, 11:34Good day Malcolm We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's reply30 Mar 2026, 11:34
Official
Good day Malcolm We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's replyOfficial
02 Apr 2026, 11:52Good day Malcolm This is to confirm that you have been contacted and will be assisted further.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's reply02 Apr 2026, 11:52
Official
Good day Malcolm This is to confirm that you have been contacted and will be assisted further.
Regards
Sanlam Client Care
Regards
Sanlam Client Care