WP
Wayne P
1 reviews | Active since Mar 2020
22 Dec 2025, 12:34
NOT MOVING MY MONEY
I requested for my providne fund to be moved in October 2025. The funds has still not been moved. Apperently the supervisor must sign it off so that the funds can be trasfered. HOW LONG MUST I WAIT SANLAM??? (Member Number : ***0)
Helpful (0)
Replies (7)0
Replies (7)
Sanlam's replyOfficial
22 Dec 2025, 12:42Good day Wayne We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's reply22 Dec 2025, 12:42
Official
Good day Wayne We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's replyOfficial
29 Dec 2025, 08:07Good morning, Wayne
We have received feedback that Sanlam Corporate has sent you an email and that the matter is receiving attention.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has sent you an email and that the matter is receiving attention.
Regards
Sanlam Client Care
Sanlam's reply29 Dec 2025, 08:07
Official
Good morning, Wayne
We have received feedback that Sanlam Corporate has sent you an email and that the matter is receiving attention.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has sent you an email and that the matter is receiving attention.
Regards
Sanlam Client Care
WP
Wayne P's updateReviewer Update
06 Jan 2026, 09:02Hi Sanlam, not to my surprise, I did NOT receive an email and the funds has NOT been released.
WP
Wayne P's update06 Jan 2026, 09:02
Reviewer Update
Hi Sanlam, not to my surprise, I did NOT receive an email and the funds has NOT been released.
Sanlam's replyOfficial
06 Jan 2026, 09:15Hello Wayne
We are sorry to hear this and have followed up with Sanlam Corporate.
Regards
Sanlam Client Care
We are sorry to hear this and have followed up with Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's reply06 Jan 2026, 09:15
Official
Hello Wayne
We are sorry to hear this and have followed up with Sanlam Corporate.
Regards
Sanlam Client Care
We are sorry to hear this and have followed up with Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's replyOfficial
06 Jan 2026, 13:00Hello Wayne
We have received feedback that Sanlam Corporate has sent you an email.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has sent you an email.
Regards
Sanlam Client Care
Sanlam's reply06 Jan 2026, 13:00
Official
Hello Wayne
We have received feedback that Sanlam Corporate has sent you an email.
Regards
Sanlam Client Care
We have received feedback that Sanlam Corporate has sent you an email.
Regards
Sanlam Client Care
WP
Wayne P's updateReviewer Update
16 Jan 2026, 11:59Hi, The money was transfered but Sygnia need the component split, how your money should be split between Vested, Non-Vested, Retirement and Savings components. Sanlam need to close the loop
WP
Wayne P's update16 Jan 2026, 11:59
Reviewer Update
Hi, The money was transfered but Sygnia need the component split, how your money should be split between Vested, Non-Vested, Retirement and Savings components. Sanlam need to close the loop
Sanlam's replyOfficial
16 Jan 2026, 12:03Hello Wayne
Please respond to the last email from Sanlam Corporate for further assistance as they are attending to the complaint.
Regards
Sanlam Client Care
Please respond to the last email from Sanlam Corporate for further assistance as they are attending to the complaint.
Regards
Sanlam Client Care
Sanlam's reply16 Jan 2026, 12:03
Official
Hello Wayne
Please respond to the last email from Sanlam Corporate for further assistance as they are attending to the complaint.
Regards
Sanlam Client Care
Please respond to the last email from Sanlam Corporate for further assistance as they are attending to the complaint.
Regards
Sanlam Client Care