RS
Rofhiwa S
1 reviews | Active since Oct 2023
16 Sept 2025, 06:24
Not happy with ur services
@assupol i submitted my claim at de portal on de 1st of September also went to de on de 05th of September,and also called 3 times to inquire about the funds, til to date ive not being paid my cash back.I am not happy with ur services at all.
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Replies (3)
Sanlam's replyOfficial
16 Sept 2025, 07:11Good morning Rofhiwa, thank you for your review. We are urgently looking into this and will provide feedback to your email. Our apology for any inconvenience caused. Regards, Assupol Complaints Manager
Sanlam's reply16 Sept 2025, 07:11
Official
Good morning Rofhiwa, thank you for your review. We are urgently looking into this and will provide feedback to your email. Our apology for any inconvenience caused. Regards, Assupol Complaints Manager
RS
Rofhiwa S's updateReviewer Update
16 Sept 2025, 11:58@assupol so it’s gona take 20 days to resolve my complain wow so that’s the urgency from ur side
RS
Rofhiwa S's update16 Sept 2025, 11:58
Reviewer Update
@assupol so it’s gona take 20 days to resolve my complain wow so that’s the urgency from ur side
Sanlam's replyOfficial
16 Sept 2025, 12:00Please note that we are urgently attending to your complaint and it will be resolved as quickly as possible. The referral to the 20 working days is a general guideline only.
Sanlam's reply16 Sept 2025, 12:00
Official
Please note that we are urgently attending to your complaint and it will be resolved as quickly as possible. The referral to the 20 working days is a general guideline only.