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Dipuo B
1 reviews | Active since Jan 2018
16 Jan 2021, 17:02
Not happy
On the 12th of January 2021 i overpaid Assupol byR1000. I emailed one client services constantly and my emails are being ignored. Everytime i phone i hold on for over 30 minutes until the airtime runs out. This makes me sceptical when one day an issue arises what will happen! my number is ***
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Sanlam's replyOfficial
18 Jan 2021, 07:29Dear Dipuo, thank you for letting us know. We will urgently look into this matter and provide further feedback to you by direct e-mail. Regards, Assupol Complaints Manager
Sanlam's reply18 Jan 2021, 07:29
Official
Dear Dipuo, thank you for letting us know. We will urgently look into this matter and provide further feedback to you by direct e-mail. Regards, Assupol Complaints Manager