NN
Nobuhle N

1 reviews | Active since Oct 2024

14 Oct 2024, 19:52

Not getting assistance from Sanlam

So frustrated. Cannot access my portal and cannot get my details updated on my retirement annuity. I call I get advised to send an email. I send the email I never get feedback. The Whatsapp platform always on maximum list. So frustrating to be making contributions every month but cannot view the status of my retirement annuity.

0
Replies (3)
Sanlam
Sanlam's reply14 Oct 2024, 20:00
Official
Good day Nobuhle
We are sorry to learn of your poor service experience and will be sending you a Private reply.
RegardsSanlam Client Care
NN
Nobuhle N's update18 Oct 2024, 12:52
Reviewer Update
Got assistance, thank you Sanlam. Got also registered, Nontando was so helpful and patient,
Sanlam
Sanlam's reply18 Oct 2024, 13:11
Official
Hello Nobuhle

We are so happy to hear this.

Thank you for letting us know.

Regards
Sanlam Client Care