Not even worth the ONE star!!!!

Sanlam retirement annuity.

This Withdrawal request was send on the 10th of September, to date I was only advised that its being processed and this was on the automated chat service. Estimated pay date is loooong gone and still no payment or update from your side. I phoned 3 times in this week each time holding for 30 min and then I get a system generated email, Numerous emails with only a auto reply received.

I undersrand that there's an influx of requests but surely you should have had an action plan in place to keep your clients happy.

The client service is ********** to say the least. Other companies like Momentum paid in 3 days. (Well done to them!!)

I will be suprised if I even get a response here. Ref ***