SN
Silindile N

1 reviews | Active since Feb 2021

08 Jun 2021, 08:47

Not efficient

Last month I changed my bank account. All other debits were switched except for the Sanlam debit order. Not so long ago I lost my mother and it took Sanlam more than a month to pay. After they have paid, it took them another month to update my policy. They are the worst service provider and they seem to prove it daily.

0
Replies (3)
Sanlam
Sanlam's reply08 Jun 2021, 10:15
Official
Dear Silindile

We acknowledge receipt of your complaint. Please provide your ID number in the private field for further investigation.

Kind regards,
Sanlam Client Relations 
SN
Silindile N's update08 Jun 2021, 10:18
Reviewer Update
Nonsense man!
Sanlam
Sanlam's reply08 Jun 2021, 12:16
Official
Dear Silindile 

We would like to assist you, you may also provide the policy number in the private field. 

Kind regards,
Sanlam Client Relations