TM
Thandeka M
1 reviews | Active since Oct 2025
28 Oct 2025, 18:38
Not easy to contact for claim submission
submitting a claim form is not clear, I called several times to submit a claim today with no luck and to be told no one is available because of a scheduled meeting. And yet the time is passing by we need to make funeral arrangement, almost though I have been ****med.
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Replies (1)
Sanlam's replyOfficial
29 Oct 2025, 06:57Good morning, Thandeka
Our condolences with your loss.
We are also sorry to learn that you were struggling to receive assistance.
Please send us a private reply with the policy/membership number.
On receipt of it, we will escalate the matter for assistance.
Kindly note that we will use any information you provide only to assist with this matter.
Regards
Sanlam Client Care
Our condolences with your loss.
We are also sorry to learn that you were struggling to receive assistance.
Please send us a private reply with the policy/membership number.
On receipt of it, we will escalate the matter for assistance.
Kindly note that we will use any information you provide only to assist with this matter.
Regards
Sanlam Client Care
Sanlam's reply29 Oct 2025, 06:57
Official
Good morning, Thandeka
Our condolences with your loss.
We are also sorry to learn that you were struggling to receive assistance.
Please send us a private reply with the policy/membership number.
On receipt of it, we will escalate the matter for assistance.
Kindly note that we will use any information you provide only to assist with this matter.
Regards
Sanlam Client Care
Our condolences with your loss.
We are also sorry to learn that you were struggling to receive assistance.
Please send us a private reply with the policy/membership number.
On receipt of it, we will escalate the matter for assistance.
Kindly note that we will use any information you provide only to assist with this matter.
Regards
Sanlam Client Care