ZN
Zoe N

1 reviews | Active since Feb 2014

10 Jan 2025, 09:10

Not a Client: Harrassing Communication not Allowing to Opt-Out

I have been getting multiple unsolicited calls and smses daily offering me a loan. The SMSes do not provide an option to opt out of such communication which is against the law. This is tantamount to harrassment at this point. 4 calls and 4 smses every single day.

0
Replies (2)
Sanlam
Sanlam's reply10 Jan 2025, 09:16
Official
Good morning Zoe

We are sorry to learn of your experience and have escalated the matter for assistance.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply13 Jan 2025, 09:38
Official
Good day Zoe

We have received feedback from the relevant team that they have tried to get in touch with you to verify information in order to opt you out.  Please respond to their message for further assistance.

Regards
Sanlam Client Care