MA
Mohammed A

1 reviews | Active since Oct 2013

27 Oct 2021, 10:42

No work being done

Been waiting for about a year for money to be transferred out. No one seems to care. The money is very little so cannot understand the hold up. This is preventing me from submitting SARS Efiling. Persons dealing with: Zakee Hajee and Ceylon

0
Replies (4)
Sanlam
Sanlam's reply27 Oct 2021, 11:02
Official
Dear Mohammed

We are sorry to hear of your experience with us. We have referred your matter to the relevant department for urgent investigation. 

Regards
Sanlam Client Relations

Best regards,

MA
Mohammed A's update03 Nov 2021, 09:18
Reviewer Update
Still no feedback. Please can someone contact me. Covid is not an excuse, if your staff can't do their work, get new staff.
Sanlam
Sanlam's reply09 Nov 2021, 09:03
Official
Dear Mohammed

Please accept our apology for not receiving feedback yet and for our slow response. We are following up with the relevant department.

Regards
Sanlam Client Relations

Best regards,

Sanlam
Sanlam's reply09 Nov 2021, 10:04
Official
Good day Mohammed 

Our team confirmed that they sent you an e-mail on the 29 October 2021 confirming the progress of your payment. Kindly confirm receipt thereof. If you do not find it in your inbox, please also check your Spam folder. 

Kind regards,
Sanlam Client Relations

Best regards,