LS
Lorinda S
1 reviews | Active since Oct 2018
30 Dec 2025, 14:41
No support
Good day, it is intresting when you need for the money to be paid it is difficult to get any support. Discovery took 4 days but you need 21 days with no support to know where is the process and why it is taking such a long period.
It seems going forward to do bussines with Discovery they take 5 days for paying out the money.
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Replies (2)
Sanlam's replyOfficial
30 Dec 2025, 14:51Good afternoon, Lorinda
We are sorry to learn of your poor service experience and have escalated the matter for assistance.
Regards
Sanlam Client Care
We are sorry to learn of your poor service experience and have escalated the matter for assistance.
Regards
Sanlam Client Care
Sanlam's reply30 Dec 2025, 14:51
Official
Good afternoon, Lorinda
We are sorry to learn of your poor service experience and have escalated the matter for assistance.
Regards
Sanlam Client Care
We are sorry to learn of your poor service experience and have escalated the matter for assistance.
Regards
Sanlam Client Care
Sanlam's replyOfficial
30 Dec 2025, 16:13Good afternoon, Lorinda
We have received feedback that you have been contacted and that the matter is receiving attention.
Regards
Sanlam Client Care
We have received feedback that you have been contacted and that the matter is receiving attention.
Regards
Sanlam Client Care
Sanlam's reply30 Dec 2025, 16:13
Official
Good afternoon, Lorinda
We have received feedback that you have been contacted and that the matter is receiving attention.
Regards
Sanlam Client Care
We have received feedback that you have been contacted and that the matter is receiving attention.
Regards
Sanlam Client Care