tT
thabelo T

1 reviews | Active since Nov 2020

18 Sept 2021, 06:37

No settlement letter!!!

<div>I have been requesting a settlement letter for my loan for weeks. Ni one has responded to my countless emails in request to this.</div>

0
Replies (2)
Sanlam
Sanlam's reply20 Sept 2021, 07:15
Official
Dear Thabelo

We acknowledge receipt of your complaint. Your matter was escalated to the responsible team for further handling. 

Regards,
Sanlam Client Relations
Sanlam
Sanlam's reply20 Sept 2021, 11:24
Official
Dear Thabelo

Please accept our apology for the poor service received. We have tried calling you but our calls are not going through. We have sent you the settlement letter to your e-mail address listed above. Kindly confirm receipt thereof. 

We look forward to hearing from you. 

Kind regards,
Client Relations