MH
MATHILDA H
1 reviews | Active since May 2014
16 Oct 2025, 07:27
No services
This mail was forward on 8 October 2025 and still no feedback received. Good day According to our records the following policy is paid up, there is a credit of R311-95 which needs to be paid out.
Policy no : 017.65391X9
Please advise accordingly.
Helpful (0)
Replies (3)0
Replies (3)
Sanlam's replyOfficial
16 Oct 2025, 08:13Good day MATHILDA We are sorry to hear of your poor client service experience. Please respond to our private message. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's reply16 Oct 2025, 08:13
Official
Good day MATHILDA We are sorry to hear of your poor client service experience. Please respond to our private message. Regards
Sanlam Client Care
Sanlam Client Care
MH
MATHILDA H's updateReviewer Update
17 Oct 2025, 12:19We refer to your mail received today.
The owner of the policy is PJ Pienaar, Id *** 085, the insured is MM Mahlaku.. Mr Pienaar paid the policy.
The death certificate provided and the owner of the plan number in question does not correspond. Plan number ***1X9 does not belong to the late Mr Pienaar.
The owner of the policy is PJ Pienaar, Id *** 085, the insured is MM Mahlaku.. Mr Pienaar paid the policy.
The death certificate provided and the owner of the plan number in question does not correspond. Plan number ***1X9 does not belong to the late Mr Pienaar.
MH
MATHILDA H's update17 Oct 2025, 12:19
Reviewer Update
We refer to your mail received today.
The owner of the policy is PJ Pienaar, Id *** 085, the insured is MM Mahlaku.. Mr Pienaar paid the policy.
The death certificate provided and the owner of the plan number in question does not correspond. Plan number ***1X9 does not belong to the late Mr Pienaar.
The owner of the policy is PJ Pienaar, Id *** 085, the insured is MM Mahlaku.. Mr Pienaar paid the policy.
The death certificate provided and the owner of the plan number in question does not correspond. Plan number ***1X9 does not belong to the late Mr Pienaar.
Sanlam's replyOfficial
20 Oct 2025, 14:26Good day MATHILDA
This is to confirm that you have been contacted and will be assisted further. Regards
Sanlam Client Care
This is to confirm that you have been contacted and will be assisted further. Regards
Sanlam Client Care
Sanlam's reply20 Oct 2025, 14:26
Official
Good day MATHILDA
This is to confirm that you have been contacted and will be assisted further. Regards
Sanlam Client Care
This is to confirm that you have been contacted and will be assisted further. Regards
Sanlam Client Care