CV
Carla V
1 reviews | Active since Aug 2019
12 Mar 2026, 15:01
No service when you need assistance. Call Centre number just rings
I have called Sanlam yesterday and today and waited for 20 minutes and i still wasn't able to get an agent to assist me. I used the WhatsApp services but still no assistance. This service in 2026 is not acceptable. DO YOU HAVE ANYONE I CAN TALK TO AND GET ASSISTANCE?
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Replies (1)
Sanlam's replyOfficial
12 Mar 2026, 15:33Good afternoon, Carla
We are sorry to learn that you are struggling to get hold of us.
Please send us a private reply with an indication of how we may assist you.
On receipt of this information, we will arrange for you to be contacted and assisted.
Be assured that we will use any information you provide only to assist you with this matter.
Regards
Sanlam Client Care
We are sorry to learn that you are struggling to get hold of us.
Please send us a private reply with an indication of how we may assist you.
On receipt of this information, we will arrange for you to be contacted and assisted.
Be assured that we will use any information you provide only to assist you with this matter.
Regards
Sanlam Client Care
Sanlam's reply12 Mar 2026, 15:33
Official
Good afternoon, Carla
We are sorry to learn that you are struggling to get hold of us.
Please send us a private reply with an indication of how we may assist you.
On receipt of this information, we will arrange for you to be contacted and assisted.
Be assured that we will use any information you provide only to assist you with this matter.
Regards
Sanlam Client Care
We are sorry to learn that you are struggling to get hold of us.
Please send us a private reply with an indication of how we may assist you.
On receipt of this information, we will arrange for you to be contacted and assisted.
Be assured that we will use any information you provide only to assist you with this matter.
Regards
Sanlam Client Care