sN
sophia N
1 reviews | Active since May 2015
19 May 2019, 13:43
No service from Sanlam sky
Good day I sent an email beginning of February 2019 to stop my funeral plan with Sanlam sky, Sanlam life responded and stated they forward my request and that my ref is ********** 398. until today Sanlam sky is still deducting money and sent a generated email that my request is being attended to when I inquired in April 2019 why I am not receiving and correspondence regarding my request. The money is still being deducted. How am I suppose to go about if I am being ignored?
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Replies (2)
Sanlam's replyOfficial
19 May 2019, 13:55Dear Sophia
We acknowledge receipt of your complaint and will investigate it urgently.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint and will investigate it urgently.
Kind regards
Sanlam Client Relations
Sanlam's reply19 May 2019, 13:55
Official
Dear Sophia
We acknowledge receipt of your complaint and will investigate it urgently.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint and will investigate it urgently.
Kind regards
Sanlam Client Relations
Sanlam's replyOfficial
21 May 2019, 09:19Dear Sophia
We have been informed that Sanlam Sky investigated the complaint and provided you with feedback.
Kind Regards,
Client Relations
We have been informed that Sanlam Sky investigated the complaint and provided you with feedback.
Kind Regards,
Client Relations
Sanlam's reply21 May 2019, 09:19
Official
Dear Sophia
We have been informed that Sanlam Sky investigated the complaint and provided you with feedback.
Kind Regards,
Client Relations
We have been informed that Sanlam Sky investigated the complaint and provided you with feedback.
Kind Regards,
Client Relations