RW
Rupert W
1 reviews | Active since Jul 2022
27 Nov 2025, 08:34
No service at all in Estate case
Ny mother inlaw past away almost 5 months ago. Tge executor of the estate teying to get the policy details ever since then from Sanlam to no avail, they seem not to care at all. We can not close this estate if Sanlam keep on dragging there feet for a year.
Helpful (0)
Replies (4)0
Replies (4)
Sanlam's replyOfficial
27 Nov 2025, 08:56Good day, Rupert
Our condolences with your loss.
We are also sorry to learn that you are struggling to receive assistance.
Please send us a private reply with your late mother-in-law's ID number.
Please also double-check the contact number you have provided.
On receipt of this information, we will escalate the matter for assistance.
Kindly note that we will use the information you provide only to assist with this matter.
Regards
Sanlam Client Care
Our condolences with your loss.
We are also sorry to learn that you are struggling to receive assistance.
Please send us a private reply with your late mother-in-law's ID number.
Please also double-check the contact number you have provided.
On receipt of this information, we will escalate the matter for assistance.
Kindly note that we will use the information you provide only to assist with this matter.
Regards
Sanlam Client Care
Sanlam's reply27 Nov 2025, 08:56
Official
Good day, Rupert
Our condolences with your loss.
We are also sorry to learn that you are struggling to receive assistance.
Please send us a private reply with your late mother-in-law's ID number.
Please also double-check the contact number you have provided.
On receipt of this information, we will escalate the matter for assistance.
Kindly note that we will use the information you provide only to assist with this matter.
Regards
Sanlam Client Care
Our condolences with your loss.
We are also sorry to learn that you are struggling to receive assistance.
Please send us a private reply with your late mother-in-law's ID number.
Please also double-check the contact number you have provided.
On receipt of this information, we will escalate the matter for assistance.
Kindly note that we will use the information you provide only to assist with this matter.
Regards
Sanlam Client Care
RW
Rupert W's updateReviewer Update
27 Nov 2025, 10:32Hi, my mother inlaw was Jacqueline Theresis Alberts. Id ***. My wife is Vicki de wet..id ***. We need a copy of the policy/ policies urgent as the executor saud she dont get answers from you at all. Urgent please. ***
RW
Rupert W's update27 Nov 2025, 10:32
Reviewer Update
Hi, my mother inlaw was Jacqueline Theresis Alberts. Id ***. My wife is Vicki de wet..id ***. We need a copy of the policy/ policies urgent as the executor saud she dont get answers from you at all. Urgent please. ***
RW
Rupert W's updateReviewer Update
27 Nov 2025, 15:19Elma from.Sanlam did contact me just now, said they still busy with the case and should be compiled soon, lets just pray thats true. THANK YOU
RW
Rupert W's update27 Nov 2025, 15:19
Reviewer Update
Elma from.Sanlam did contact me just now, said they still busy with the case and should be compiled soon, lets just pray thats true. THANK YOU
Sanlam's replyOfficial
27 Nov 2025, 15:20Good day Rupert
Thank you for confirming.
Regards
Sanlam Client Care
Thank you for confirming.
Regards
Sanlam Client Care
Sanlam's reply27 Nov 2025, 15:20
Official
Good day Rupert
Thank you for confirming.
Regards
Sanlam Client Care
Thank you for confirming.
Regards
Sanlam Client Care