DS
Dorcas S
1 reviews | Active since Jan 2021
21 Apr 2026, 10:13
no service at all
I have requested an withdrawal on the 7th of April. 2 weeks later no feedback just multiple references , call center has the worse service, you will hold the line 7 days before an agent picks up, no response
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Replies (2)
Sanlam's replyOfficial
21 Apr 2026, 10:20Good day Dorcas
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Life.
Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's reply21 Apr 2026, 10:20
Official
Good day Dorcas
We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Life.
Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's replyOfficial
21 Apr 2026, 13:11Good day, Dorcas
This is just to confirm that Sanlam Life has been in touch with you and that you are being assisted.
Regards
Sanlam Client Care
This is just to confirm that Sanlam Life has been in touch with you and that you are being assisted.
Regards
Sanlam Client Care
Sanlam's reply21 Apr 2026, 13:11
Official
Good day, Dorcas
This is just to confirm that Sanlam Life has been in touch with you and that you are being assisted.
Regards
Sanlam Client Care
This is just to confirm that Sanlam Life has been in touch with you and that you are being assisted.
Regards
Sanlam Client Care