No service

Since I made a claim on the 26th of July,I have not received payment nor feedback on my claim. It is difficult to get through the customer care line and once you do the operator is unable to assist,the response that I got from the operator was that consultants are working from home and she does not know who can assist me. This is disgusting that we can still get service like this from these companies. I wouldn’t recommend it to anyone.

Regards Kelebogile Kgwele