EE
Eugene E
1 reviews | Active since Mar 2009
28 May 2021, 18:15
No Sale
<div>I asked for the impossible it seems: get a quote for an insurance policy. It took a Sanlam staff member two days to record me in their system so that they could request someone to phone me. What? Well, that person was going to phone me today. So, at least three days later I have not heard a thing from Sanlam. This is the sense of urgency with which Sanlam treats sales queries? It must be lots of fun submitting an actual claim. Thank you, but no than you, Sanlam. Do not bother contacting me now by e-mail, by phone, my messenger pidgeon, by bush drum or by any other means. I have assessed the risk of doing business with Sanlam as being too high.</div>
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Replies (1)Sanlam's replyOfficial
28 May 2021, 18:19Dear Eugene
Please accept our apologies for the poor service received. Your comments are noted and your matter has been referred to the relevant department so that we may improve our service delivery.
Kind regards,
Sanlam Client Relations
Please accept our apologies for the poor service received. Your comments are noted and your matter has been referred to the relevant department so that we may improve our service delivery.
Kind regards,
Sanlam Client Relations
Sanlam's reply28 May 2021, 18:19
Official
Dear Eugene
Please accept our apologies for the poor service received. Your comments are noted and your matter has been referred to the relevant department so that we may improve our service delivery.
Kind regards,
Sanlam Client Relations
Please accept our apologies for the poor service received. Your comments are noted and your matter has been referred to the relevant department so that we may improve our service delivery.
Kind regards,
Sanlam Client Relations
