YW
Yolande W
1 reviews | Active since Feb 2021
14 Apr 2022, 16:47
No response on phon or email. Really sad
Guys i have been phoning and emailing for the last 2 weeks.and im.not getting any feedback on my enquiry. Does Sanlam still exist? Is there still people wprking for Sanlam. Come on, its not funny anymore. Can someone reply to my query.
Helpful (0)
Replies (6)0
Replies (6)
Sanlam's replyOfficial
14 Apr 2022, 16:48Dear Yolanda
We acknowledge receipt of your complaint. We have escalated your matter to the relevant department for further investigation.
Regards
Sanlam Client Relations
We acknowledge receipt of your complaint. We have escalated your matter to the relevant department for further investigation.
Regards
Sanlam Client Relations
Sanlam's reply14 Apr 2022, 16:48
Official
Dear Yolanda
We acknowledge receipt of your complaint. We have escalated your matter to the relevant department for further investigation.
Regards
Sanlam Client Relations
We acknowledge receipt of your complaint. We have escalated your matter to the relevant department for further investigation.
Regards
Sanlam Client Relations
YW
Yolande W's updateReviewer Update
19 Apr 2022, 10:31I still have not had any response
YW
Yolande W's update19 Apr 2022, 10:31
Reviewer Update
I still have not had any response
Sanlam's replyOfficial
19 Apr 2022, 11:23Dear Yolanda
Please accept our apology for the poor service received. We are following up with the responsible team.
Regards
Client Relations
Please accept our apology for the poor service received. We are following up with the responsible team.
Regards
Client Relations
Sanlam's reply19 Apr 2022, 11:23
Official
Dear Yolanda
Please accept our apology for the poor service received. We are following up with the responsible team.
Regards
Client Relations
Please accept our apology for the poor service received. We are following up with the responsible team.
Regards
Client Relations
Sanlam's replyOfficial
19 Apr 2022, 15:17Dear Yolanda
Our consultant tried calling you but was unable to reach you. Please provide a convenient time for a call back.
Regards
Client Relations
Our consultant tried calling you but was unable to reach you. Please provide a convenient time for a call back.
Regards
Client Relations
Sanlam's reply19 Apr 2022, 15:17
Official
Dear Yolanda
Our consultant tried calling you but was unable to reach you. Please provide a convenient time for a call back.
Regards
Client Relations
Our consultant tried calling you but was unable to reach you. Please provide a convenient time for a call back.
Regards
Client Relations
YW
Yolande W's updateReviewer Update
19 Apr 2022, 15:31I received a call and when j tried calling back 6 times no one answered. Plz call back from.a number where someone will actually answer the phone.. or reply to my emails.
YW
Yolande W's update19 Apr 2022, 15:31
Reviewer Update
I received a call and when j tried calling back 6 times no one answered. Plz call back from.a number where someone will actually answer the phone.. or reply to my emails.
Sanlam's replyOfficial
19 Apr 2022, 15:57Dear Yolanda
Thank you for getting back to us. We have referred your comments to the consultant for further handling.
Regards
Client Relations
Thank you for getting back to us. We have referred your comments to the consultant for further handling.
Regards
Client Relations
Sanlam's reply19 Apr 2022, 15:57
Official
Dear Yolanda
Thank you for getting back to us. We have referred your comments to the consultant for further handling.
Regards
Client Relations
Thank you for getting back to us. We have referred your comments to the consultant for further handling.
Regards
Client Relations