1 reviews | Active since Nov 2013
No response on fund withdrawal after maximum time
Hi <br> <br> I am not please with the response / feedback or lack thereof that I am receiving from Sanlam regarding y retirement fund withdrawal.<br> <br> I was told that the withdrawal with take between 4 to 6 weeks t be finalized and I am at the end of the 6 weeks and beginning the 7th week on this and still I am being given the run around because the supervisor has not authorised the payment. I have not even once received feed back regarding the progress of this and I am the one following up and everything I am told to call again a few days later or there is no response at all.<br> <br> I am fed up of waiting for this payment to be finalised and I refuse to wait any longer. I spoke to Khensani this morning who told me that it will take the \supervisor another 4 days to authorize and that I should follow up in 2-3 days...again
We acknowledge receipt of your complaint your complaint and will refer for urgent investigation. We apologise for the inconvenience caused.
Regards
Client Relations
We acknowledge receipt of your complaint your complaint and will refer for urgent investigation. We apologise for the inconvenience caused.
Regards
Client Relations
