No Response Multiple Times

I have life cover from Sanlam and they diligently take and also increase the premium. I sent an email 6 months ago requesting assistance to review the policy. I never heard anything from Sanlam. The broker who signed me up 6 years ago no longer practices and he is also not interested to assist. I then sent another email a month ago and though I might get assistance this time around after I received an sms stating that I should expect to be contacted no later than the 27th of June 2023. Guess what. Still nothing. Looks like I've become another statistic and just a number to a company.

So Sanlam if I don't hear from you it's because you no longer want or need my support.

Please contact me by Tueday 27 June 2023 and please make sure it's someone that can serve me in my preferred language.