F
Francois
1 reviews | Active since Sept 2022
14 Apr 2026, 15:46
No response from Sanlam Legacy
Been trying to get hold of someone at Sanlam Legacy for more than a week to update my will. Sent 10 callback requests via the website. Phoned every number i could find on the internet but no answer. Tried the WhatsApp bot. I receive the emails "We'll be calling soon" but that never happens.
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Replies (2)
Sanlam's replyOfficial
14 Apr 2026, 15:56Good day Francois We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Trust. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's reply14 Apr 2026, 15:56
Official
Good day Francois We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Trust. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's replyOfficial
20 Apr 2026, 08:06Good day Francois This is to confirm that you have been contacted and assisted. Regards
Sanlam Client Care
Sanlam Client Care
Sanlam's reply20 Apr 2026, 08:06
Official
Good day Francois This is to confirm that you have been contacted and assisted. Regards
Sanlam Client Care
Sanlam Client Care